Current Temporary Hour adjustments

posted: by: The Staff Tags: "Clinic Specials" "News" 

   We would like to start by thanking everyone for coping with the day to day changes we have all been experiencing lately. We would like to announce another change. For the time being, our hours of operation are being adjusted to the following-::Monday: 9am-5pm, Tuesday:9am-5pm, Wednesday: 9am-4pm, Thursday: 9am-5pm, Friday:9am-12pm Saturdays:Closed-------- We are allowed to continue to operate under the life sustaining business group, BUT-we must restrict our services to non-elective, or urgent, procedures only. We have chosen to include rabies vaccines in this grouping given that rabies continues to be highly endemic in Pennsylvania. In order to assist clients and staff in remaining a reasonable distance apart, we are having clients call from their cars to check in, the receptionist will confirm your contact information by phone, a technician will then be in contact with you via phone for your pet's history,  the tech will then come and get your pet, bring it to the doctor for a full exam, then will communicate by phone for any additional information, test results, or questions before returning the pet to you to check out at the entry way. Because this is a time consuming process to keep everyone apart, we are scheduling appointments 30-45 minutes each and only 1 pet at a time, therefore we are now scheduling 2-4 weeks out for some procedures.

Thank you again! 

The Kutztown Animal Hospital Staff 

Update: As of Monday, June 22 our hours will be until 7 pm on Monday, Tuesday and Thursday to accommodate more patients per day. We are also looking into ways to have more patients seen as drop offs to minimize the time that patients and their people sit in the sun in our parking lot!