Current Temporary Hour adjustments

posted: by: The Staff Tags: "Clinic Specials" "News" 

   We would like to start by thanking everyone for coping with the day to day changes we have all been experiencing lately. We would like to announce another change. For the time being, our hours of operation are being adjusted to the following-::Monday: 9am-7pm, Tuesday:9am-7pm, Wednesday: 9am-1pm, Thursday: 9am-7pm, Friday:9am-1pm Saturdays:Closed-------- In order to assist clients and staff in remaining a reasonable distance apart, we are having clients call from their cars to check in, the receptionist will confirm your contact information by phone, a technician will then be in contact with you via phone for your pet's history,  the tech will then come and get your pet, bring it to the doctor for a full exam, then will communicate by phone for any additional information, test results, or questions before returning the pet to you to check out at the entry way. Because this is a time consuming process to keep everyone apart, we are scheduling appointments 30-45 minutes each and only 1 pet at a time, therefore we are now scheduling 2-4 weeks out for some procedures.

Thank you again! 

The Kutztown Animal Hospital Staff 

Update as of July 29: Clients are continuing to remain in the parking lot during their pets appointment due to social distancing regulations. If you are holding your pet we are unable to remain 6 feet away from you while examining the patient. Because it can be quite hot in our parking lot while you wait for an appointment that may take 30-75 mins we are waiving hospital daytime stay fees for patients that are dropped off for their exam and picked up later in the day